Shipping Information

At Select Western Denim Stores, we are committed to delivering your orders promptly and efficiently. Here’s what you need to know about our shipping process:

  • Order Processing Time: 1-2 business days.
  • Standard Shipping: Delivered within 10-15 business days via DHL or FedEx. Shipping fee: $12.95.
  • Free Shipping: Available for orders over $50, delivered within 15-25 business days via EMS.

Please note that delivery times may vary depending on your location and any potential customs delays.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a hassle-free returns and exchanges process. Please review our policies below:

Return & Exchange Policy

  • Timeframe: Returns and exchanges are accepted within 15 days of the delivery date.
  • Condition: Items must be unused, in their original packaging, and in the same condition as when received.
  • Non-Returnable Items:
    • Hats: Due to hygiene reasons, all hats are final sale and cannot be returned or exchanged.
    • Infant & Toddler: For safety and hygiene reasons, items in this category are non-returnable and non-exchangeable.

Return & Exchange Process

  1. Contact Us: Send an email to [email protected] with your order number and the reason for the return or exchange. Our customer service team will provide you with a Return Authorization Number (RAN) and further instructions.
  2. Package the Item: Securely pack the item in its original packaging, including all tags and accessories. Include the RAN on the outside of the package.
  3. Ship the Item: Send the package to the following address:
    Select Western Denim Stores
    Returns Department
    639 Tully Street
    Detroit, US 48226
  4. Confirmation: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange. If approved, your refund will be processed, or the exchange item will be shipped to you.

Refund Process

Upon approval of your return, your refund will be processed within 5-7 business days. The refund will be issued to the original payment method used during the purchase. Please note that shipping costs are non-refundable.

Exchange Process

If you are requesting an exchange, the new item will be shipped to you once the returned item is received and inspected. Shipping costs for exchanges will be covered by Select Western Denim Stores.

Return & Exchange Request Template

Subject: Return/Exchange Request - Order # [Your Order Number]

Email Body:
Dear Select Western Denim Stores Team,

I would like to request a [return/exchange] for my recent purchase. Below are the details:

Order Number: [Your Order Number]
Item(s) for Return/Exchange: [Item Name(s)]
Reason for Return/Exchange: [Briefly explain the reason]

Please provide me with a Return Authorization Number (RAN) and further instructions on how to proceed.

Thank you for your assistance.

Best regards,
[Your Full Name]
[Your Contact Information]

Contact Us

If you have any questions or need further assistance regarding returns or exchanges, please do not hesitate to contact us at:

  • Email: [email protected]
  • Address:
    Select Western Denim Stores
    639 Tully Street
    Detroit, US 48226

Thank you for shopping with Select Western Denim Stores. We appreciate your business and are here to ensure your satisfaction!